ABOUT SCOTT

ABOUT SCOTT

The Practitioner. Not the Pundit.

The Practitioner. Not the Pundit.

The Practitioner. Not the Pundit.

Scott Bales has spent two decades at the intersection of technology, business, and human behaviour. Based in Singapore, he advises Fortune 500 companies, governments, and startups on navigating AI strategy and digital transformation.

Scott Bales has spent two decades at the intersection of technology, business, and human behaviour. Based in Singapore, he advises Fortune 500 companies, governments, and startups on navigating AI strategy and digital transformation.

CAREER TIMELINE

From digital strategy to AI leadership.

From digital strategy to AI leadership.

From digital strategy to AI leadership.

2003–2010

2003–2010

Early Career in Digital Strategy

Early Career in Digital Strategy

Built the foundation in digital transformation, customer behaviour, and technology adoption across fast-changing markets.

2010–2013

2010–2013

Chief Mobile Officer, Moven

Chief Mobile Officer, Moven

Led mobile strategy during a pivotal period for digital banking, shaping how financial services met customers on new channels.

2012

2012

Founded Innovation Labs Asia

Founded Innovation Labs Asia

Created a platform for practical innovation advisory, helping organisations move from trend-watching to real execution.

2013–2020

2013–2020

Senior Advisory Roles, Microsoft, AWS, Accenture, Deloitte

Senior Advisory Roles, Microsoft, AWS, Accenture, Deloitte

Advised senior teams across major technology and consulting ecosystems on transformation, digital adoption, and market strategy.

2020–2023

2020–2023

Microsoft Strategic Pursuits

Microsoft Strategic Pursuits

2024–2025

Accenture

2025–Present

2025–Present

Chief Customer Officer, ESR Group

Chief Customer Officer, ESR Group

Drives customer strategy and executive relationships for ESR Group while continuing to speak and advise on AI-led transformation.

20+

20+

20+

Years Experience

Years Experience

50+

50+

50+

Countries Reached

Countries Reached

500+

500+

500+

Keynotes Delivered

Keynotes Delivered

2

2

2

Books Published

Books Published

The Journey

The Journey

The Journey

Scott Bales is one of the most in-demand AI keynote speakers in Asia. Over two decades, he has delivered more than 500 keynotes across 50+ countries — working with Fortune 500 boards, government ministries, and global leadership teams on the human side of technology change.

Scott Bales is one of the most in-demand AI keynote speakers in Asia. Over two decades, he has delivered more than 500 keynotes across 50+ countries — working with Fortune 500 boards, government ministries, and global leadership teams on the human side of technology change.

Scott Bales is one of the most in-demand AI keynote speakers in Asia. Over two decades, he has delivered more than 500 keynotes across 50+ countries — working with Fortune 500 boards, government ministries, and global leadership teams on the human side of technology change.

Scott is not a futurist. He is a practitioner who has built, failed, and scaled digital businesses across emerging markets, and who speaks about what that experience actually teaches — with uncommon candour and zero slide-deck clichés. He has advised organisations across banking, retail, healthcare, and government, helping leaders move AI strategy from conversation to action.

Scott is not a futurist. He is a practitioner who has built, failed, and scaled digital businesses across emerging markets, and who speaks about what that experience actually teaches — with uncommon candour and zero slide-deck clichés. He has advised organisations across banking, retail, healthcare, and government, helping leaders move AI strategy from conversation to action.

Scott is not a futurist. He is a practitioner who has built, failed, and scaled digital businesses across emerging markets, and who speaks about what that experience actually teaches — with uncommon candour and zero slide-deck clichés. He has advised organisations across banking, retail, healthcare, and government, helping leaders move AI strategy from conversation to action.

Scott is the author of two books — Mobile Ready: Connecting with the Untethered Consumer and Innovation Wars — both adopted in executive education programmes across Asia and Europe. Based in Singapore, he speaks globally from Davos and regional summits across Southeast Asia to the Middle East and Africa. Every keynote is custom-built.

Scott is the author of two books — Mobile Ready: Connecting with the Untethered Consumer and Innovation Wars — both adopted in executive education programmes across Asia and Europe. Based in Singapore, he speaks globally from Davos and regional summits across Southeast Asia to the Middle East and Africa. Every keynote is custom-built.

AI keynote speaker, author, and practitioner. Based in Singapore, speaking globally.

AI keynote speaker, author, and practitioner. Based in Singapore, speaking globally.

© 2026 Scott Bales. All rights reserved.

© 2026 Scott Bales. All rights reserved.

Singapore

Singapore